Privacy Policy

1. Who we are

The Flora Zanzibar, Unguja Ukuu, South Zanzibar. You can reach us at info@florazanzibar.com.

2. What we collect

• Your account: name, email address, phone number and country, and any company, city or address you add to your profile.
• Your bookings: the experiences and quantities you choose, your date of visit, where you're staying, your notes and the booking status.
• Messages you send us by email or WhatsApp.
• Technical information: our server records IP addresses and the pages requested, to keep the website secure and fix problems.

3. How we use it

• To handle, confirm and manage your bookings.
• To send booking and account emails, such as receipts, confirmations and password resets.
• To contact you about your visit and reply to your questions.
• To keep the website and your account secure.

We do not sell your information or use it for advertising.

4. Who can see it

Our team, and the companies that host our website and deliver our email, only so they can provide those services to us.

5. Other services on our pages

Our pages load fonts from Google Fonts, and the contact page shows a Google map, so Google may receive your IP address when these load. WhatsApp links open WhatsApp, where its own privacy policy applies.

6. Cookies and browser storage

We only use cookies the website needs to work: to keep you logged in, to protect forms and to remember your booking basket. Your light or dark display choice is saved in your own browser. We do not use advertising or tracking cookies.

7. How long we keep it

We keep your account and booking information for as long as we need it to provide our services and keep our records. You can ask us to delete your account at any time.

8. Your choices

You can update your details on your profile page. To get a copy of your information, correct it or have your account deleted, email info@florazanzibar.com.

9. Security

The website uses a secure (https) connection, and passwords are stored in encrypted form, so not even our team can read them.

10. Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it last changed.